Policies

Terms of Ticket Sales

Karmatix provides a ticketing service, and is not responsible for the event itself. The event producer has agreed to honour all valid ticket codes and allow you entry to the event. If you cannot provide proof of your ticket purchase (in the form of a unique ticket code, or photo identification) you may be denied entry.

It is your responsibility to ensure your ticket code(s) are not duplicated or copied. Each ticket code expires instantly upon use, and can only be used once. Duplicate codes will be denied entry.

Refunds

Generally, there are no refunds or exchanges provided on all sales. There are two exceptions:

• First, we offer a 24-hour "ooops!" period, if you have made an error when ordering. Please contact customer service to sort it out.
• If a ticketed event is canceled refunds will be automaticly issued within 7 days of confirmation. In the case of significant changes to an event (date, major talent changes) you may request a refund, and each case will be evaluated.

Privacy

Your personal information is safe with us! We respect the information you provide us. We will never share or sell your email address, or any other details of your account.

However, your name and ticket order info will be shared with the corresponding event producer. No further information will be provided unless you specifically consent to sharing it with an event producer.